Terms & Conditions

Reservations:
Can be made by phone, fax or e-mail as follows:

Alaska Adventure Company
PO Box 815 Skagway, Alaska 99840
Toll Free: 1 866 417 7365
Email

Required guest information:
(information needed at the time of booking)

• Full names and nationality of passengers
  
• Tour name and number
  
• Date, activity, and type
  
• Airline arrival information

Currency:

All tours are listed in US dollars unless otherwise indicated. Canada-specific tours are listed in Canadian dollars.

Taxes:

All rates are exclusive of taxes which will be added to the final invoice, unless otherwise noted.

Payment / Cancellation Terms:

At time of booking: 25% Deposit
At 90 days prior to booking: Final Payment Due
For bookings received within 90 days: 100% of Total Due

We accept payment by check or cash in US or Canadian funds.
Payment is also accepted by Visa or Mastercard.

Cancellation policy:

Number of days prior to trip start/Cancellation fee per person

More than 90 days prior to departure: $150 administration fee or 25% deposit (whichever is the lower amount)
90-61 days prior to departure: 25% of total cost
60-31 days prior to departure: 50% of total cost
30 days (or less) prior to departure: 100% of total cost

Notes:

Exceptions to this cancellation policy cannot be made for any reason, including weather, terrorism, civil unrest or personal
emergencies. If unforeseen circumstances require a change in itinerary, we will make every effort to select alternative hotels
of the same high quality and keep the route modifications minimal.

Physical Fitness Level/Disabilities:

Most of our programs require only a minimal level of physical fitness. Participants should inquire at the time of booking if packages including hiking or other outdoor activities require more than an average level of fitness.

Disabilities:

We are committed to the belief that medical conditions or disabilities shouldn’t prevent people from experiencing the joys of travel, but we rely upon the travellers to advise us as early as possible. Passengers with disabilities should disclose this information to us at the time of booking. We will do everything possible to accommodate traveller conditions at a reasonable cost, but in some situations we may be required to revise a specific

Dietary requirements:

Passengers should notify us at the time of booking if they have specific dietary concerns/requirements (on programs where meals are provided). Every effort will be made to accommodate these requirements, but this may not be possible at every meal venue.

Accommodation:

Accommodation will be provided at specified hotels. If unavailable, similar category alternative hotels will be booked.

Dates:

• Peak Season: June 1 - September 1
  
• Shoulder Season May 15-31 and September 2-30